WASO Customer Support

Please check the following:Please check if there are any out-of-stock items in your cart. (Items may go out of stock after being added to the cart. Please remove the relevant item from your cart an...

Please delete your browser's cache and cookies, or try using a different browser or device. If the problem persists, please contact WASO Customer Support with a screenshot of the error screen.

You can check the products you have bookmarked from the " Bookmarks" section within your My Page via the link below.

WASO offers an online best price guarantee. If you notify customer support of a competitor's sales page, we will check it and adjust accordingly.

We generally cannot refund the difference if you purchased before the sale started. For individual circumstances, please consult customer support.

Refunds can be selected as WASO points or the original payment method. Please cooperate with a refund via WASO points if possible, as there is a handling fee for card refunds. WASO points can be us...

You can enter Delivery Instructions and special notes in the comments section when placing your order. If you wish to add or change anything after placing your order, please contact customer suppor...

You can enter delivery instructions and special notes in the comments section when placing your order. If you wish to add or change anything after placing your order, please contact customer suppor...

Currently, we cannot accommodate specific time slots. If you are not home, we will leave your delivery in a safe place. For London deliveries, you may write your preferred time in the comments, but...

Before OrderingYou can make changes from [My Page] → [Delivery Address]. After OrderingIf the item has not yet been shipped, it is possible to change the address or recipient name. Please inform cu...