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  1. FAQ
  2. FAQ – Frequently asked questions

FAQ – Frequently asked questions

Orders & Payments

  • Can I know the restock date?
  • Order Confirmation Email Not Received
  • Promotion Code Not Working
  • Can I place an order below the minimum order quantity?
  • Can I use both a promotion code and points?
  • Can I add items to my order after it has been placed?
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Delivery & Shipping

  • The package cannot be found even though it shows as shipped
  • Received a product with a short shelf life
  • The delivered product was damaged or leaking
  • The item delivered is different from the one ordered
  • A replacement item has arrived. What is this?
  • Can delivery be made when I am not at home?
See all 9 articles
FAQ
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