WASO Customer Support

Please contact WASO customer support first. We will check the situation and assist you, including liaising with the delivery company.

We offer free delivery across the whole of the UK. For more details, please check our delivery information page: https://waso.uk/delivery_area

If you wish to delete your account, please contact customer support. We will respond promptly.

You can unsubscribe at any time by using the 'Unsubscribe' link at the bottom of the email. You can also make changes from My Page -> Profile -> Email Notifications. If you still receive emails, pl...

You can warm it in a microwave or oven. Please use the heating time and temperature listed on the packaging as a guide. Since this varies by product, please check the display on the packaging.

The fastest and most recommended method is to defrost the item completely under running water. Alternatively, defrost it at room temperature for about two hours, or in the refrigerator for about fo...

The milling date is printed on the package. The expiry date is one year from that date.

We can issue a gift voucher for your preferred amount, so please inform customer support of the desired value. The process for purchasing and using a gift voucher is as follows: After you contact u...

You earn points with every purchase, and 1 point is equivalent to £0.01, which you can use as a discount on subsequent purchases. WASO points can be used at checkout. The points do not have an expi...

Please check your spam folder first. If it still hasn't arrived, it's possible that only the payment has been completed and the order hasn't been confirmed. Please provide your order number or paym...